New identity verification process to access certain IRS online tools and services

The Internal Revenue Service has updated how users sign in and verify their identity for certain IRS online services with a mobile-friendly platform that relies on trusted third parties and provides an improved user experience. The agency encourages taxpayers to create a new account by using one of the tools listed below. This new process is part of the agency's Identity, Credential, and Access Management (ICAM) initiatives to provide more ways for taxpayers to verify their identity and access IRS tools.

The IRS is using ID.me, a trusted technology provider of identity verification and sign-in services, for taxpayers to securely access IRS tools. Anyone with an existing ID.me account from the Child Tax Credit Update Portal, or from another government agency, can sign in with their existing credentials. If they're a new user, they'll have to provide a photo of an identity document such as a driver's license, state ID or passport as part of the identity verification process. They'll also need to take a selfie with a smartphone or a computer with a webcam. Once they verify their identity, they can use their account across multiple IRS tools and at other government agencies that also use ID.me.

https://www.irs.gov/newsroom/new-identity-verification-process-to-access-certain-irs-online-tools-and-services

To verify your identity with ID.me, you’ll need to provide a photo of an identity document such as a driver’s license, state ID, or passport.

You’ll also need to take a selfie with a smartphone or a computer with a webcam. If you need help verifying your identity or to submit a support ticket, you can visit the ID.me IRS Help Site.

If you use assistive technology such as a screen reader, or have trouble taking photos, you may need assistance to complete the process. More information can be found in our accessibility guide.

If you can’t take a selfie or pass the self-service option, you’ll be directed to an ID.me Trusted Referee to verify your identity before you can access the IRS tools. Your new ID.me account will allow you to verify your identity so no one else can access your IRS online account.